Why Savvy “Builders” are Magnificent “Leaders”
The success of an enterprise stems from robust relationships. Leadership is all about maneuvering the ship cannily, through choppy waters. So where’s the link? An adroit leader’s armory must comprise relationship building skills. The consummate corporate quarterback is fully aware of the importance of keeping all stake holders smiling. Bookish knowledge and spreadsheet skills count for squat and relationship building skills come under the scanner.
Many a-manager flounders in building a bigger picture for the employees. How the manager correlates a task to the organization’s higher purpose is critical, yet often lacking. Ever considered why a “sales pitch” is sacrilege in today’s world of “content marketing?” It’s because the pitch talks about the product, while content marketing connects with the topic. The parallel is obvious. An effective marshal is able to convince his troops to relate to the firm’s bigger picture.
Emotional needs rank high in Maslow’s pecking order. It’s Management 101. How many leaders truly apply it? Not many, if management pundits are to be believed. Emotional bonding between employees is cited as a leading indicator of organizational well-being and must come from the top. Not too long ago, as I sipped my Americano at my favorite corner café, I noticed the guy waiting tables, regularly taking the trash out, to the rear. As he emerged, I asked him, “Jason, why are you doing that? It’s not your job.” Pat came the reply, “Big Mo’s kid’s down, so I thought I’d lighten his load when he gets in.” A simple case in point, of a connected team – a phenomenon that must be driven from the top. The canny corporate conductor perfectly masters this art to fuel employee discretionary performance.
The most stock of human traits is feeling elated when complimented – none more so, than if the compliment were genuine. A focus group study I was involved with while at school, revealed a high correlation between collective team performance and a culture of appreciation within the team. It’s imperative to not just let your employees know that you value them, but to build a culture of appreciation that boosts their self-esteem. Before you know it, a healthy competitive setting will follow.
A leader’s role in an organization is akin to that of a builder - of connections, relationships and confidence. Get these basics right and they are sure to translate to your bottom line!